Parkopedia's business continuity response to the COVID-19 pandemic

Last month, our China General Manager Martin Ding wrote about the impact of the virus on daily life and parking in China. With the number of new cases in China now on the decline and the impact on Europe and the US sharply escalating, I wanted to take this opportunity to update you on Parkopedia’s global business continuity plan. 

Providing business continuity is a top priority for us and we are fully committed to providing ongoing customer support, while maintaining a safe environment for all of our employees across the globe. The following is an overview of the measures we have put in place to protect the health and well-being of not only our people but also our clients and our partners. 

• On the 10th March 2020, Parkopedia took the decision to suspend all non essential travel for staff, as the majority of non critical client meetings can be held over a video call. 
• All Parkopedia employees are now working remotely from home. The tried and tested Parkopedia “work from anywhere” corporate policy and infrastructure we already have in place means that we are confident that remote working at scale is achievable for extended periods of time.
• We have asked our employees to avoid unnecessary personal travel domestically and/or abroad, and to adhere to social distancing protocols and frequent hand-washing.

We have robust plans in place to ensure a continuity of business and we do not anticipate any negative impact on our service delivery or the ability to keep our platform running and stable. For our business customers, you can contact your Account Manager with any questions regarding this or any other matter. Additionally, those with live contracts can also access details of your deal and our coverage by logging into Parkopedia’s Client Portal.

Parkopedia is closely monitoring the World Health Organisation’s advice in light of the evolving situation and our priority remains the health and well-being of all our employees and those who work with us and use our services. We thank you for your continued confidence and cooperation.